We help businesses grow exponentially by managing back-office and customer service. We bring modern-day 24/7 customer support outsourcing solutions, which include live chat, virtual assistant, email support, phone support, and more.
We, at DOS, understand how important the customer-facing role is for any business. That’s why we carefully select our team during the interview process and then train them to industry standards with continuous review and coaching.
We make a positive impact on our clients’ businesses because we believe in investing in technology. This helps our team deliver productive outcomes. We utilize Artificial Intelligence in Customer Service, organize information in Knowledgebase Systems like GetGuru and Google Docs, and ensure Systematic Reports that share true insights into what customers are saying about their business.
We work with a diverse range of industries, specializing in:
With over 14 years of experience in the customer service call center space, we’ve developed expertise that allows our clients to consult with our top management. This helps them define and improve their business processes and achieve higher levels of customer satisfaction scores.
In addition, we believe in transparency in our operations, and our top management works closely with clients to ensure smooth onboarding and ongoing operations. Above all, our key to success lies in hard work accompanied by the use of smart processes and tools!
Instant Solutions
24/7 Support Services
Proficient Team
Easy Onboarding
We are a value-adding name that helps expand your business without any hassle. DOS has worked with more than 200 clients in the last decade, mainly targeting clients in the US and UK. We are currently working on more than 35 projects with the leading brands.
Presently, more than 200 agents are allocated with an additional 600 employees space to manage high volume of work and need to scale up. This is why DOS is one of the best BPO service provider in today’s time.
Agents
Years Experience
Success Ratio
DOS is undoubtedly the most reliable BPO company offering modern-day outsourcing solutions, economical pricing plans, and a proficient workforce. We are what you need to excel in your market. Moreover, you receive all our services round the clock as we only believe in satisfying customers with our premium quality. You can share your business requirements with our specialists. They analyze it comprehensively and create a personalized plan that benefits your company at maximum potential.
We treat your business like ours and help increase sales and retention rates by being the face of your organization. Explore our Live Chat, Virtual Assistant, Email, and Phone Support services and get what you need to manage your office-back processes seamlessly. Moreover, you can use each service to make the most out of your business. Our highly-trained agents are proficient in various niches and cater to your industry exceptionally. DOS is a player in all industries and empowers SMEs to benefit not only the local but the international market with versatile customer support services.
To have profitable business growth, you must have an excellent digital presence in today’s era. You will find many BPO outsourcing companies, but DOS stands distinguishingly, offering remarkable 24/7 customer support services at minimum cost in the market. Our reputation lies in our all-inclusive features that help businesses of all sizes gain a competitive edge in today’s saturated market.
We are serving hundreds of customers around the globe, including the UK, USA, Australia, Canada, and UAE. You can customize your outsourcing services per your business needs without breaking your bank. This is the need of the global market to assist as per the customer’s taste. But, tailored customer experience is what sets you apart from other companies. So call us today to benefit from our excellent BPO Company at economical costs.
Let's take a look at the people contributing to making our business outsourcing solutions prominent and cutting-edge. Everyone is included in making DOS a well-known name in this competitive market.
We bring the recognition your company requires. From call center businesses to other ventures, we personalize all the services and help you grow hassle-free. Turn your dreams into reality with DOS.
CONTACT TODAYWe are revolutionizing the following industries with our innovative BPO services:
The collaboration went very well, and they took many different aspects into account. They themselves make sheets in which every step is recorded, and we receive a weekly overview of the activities and results.
Digitech Outsourcing Solution is a skilled contractor that gets work done on time and correctly. I have hired him multiple times and would do it again in a second. A good solid company.
We originally brought on Digitech Outsourcing Solution on trial over a year ago, and since then, it has grown to be an extremely valuable member of our team. They are always thorough with their work and strive for perfection at all times. When inevitable mistakes occur, he is fast to respond and correct matters with efficiency and attention to detail. I would have no hesitation recommending Moonis and his team.
Digitech Outsourcing Solution is a great provider. DOS manages its team well, communicates effectively, and owns its tasks. I'd highly recommend them any day of the week.
Digitech Outsourcing Solution is very thorough, conscientious, and delivers on its promises. I highly recommend its services.
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