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We Provide 24/7

Digitech Outsourcing Solution (DOS) is a trusted BPO company. We offer 24/7 customer support, virtual assistants, email, phone, and chat services to help global businesses grow through smart, scalable outsourcing solutions.

BPO Company
Email Support

We offer email support outsourcing services with dedicated agents for high-volume support centers, as well as shared services for low-volume businesses.

Phone Answering

We offer phone agents for both inbound and outbound support needs. Our agents assist with sales inquiries, support questions, payments, troubleshooting and follow-ups.

Chat Support

We offer 24/7 Live Chat Outsourcing Services, complemented by LiveChat Software. We assist in improving conversions and effectively handling support requests

Admin VA

Our virtual assistants are seasoned professionals with exceptional communication skills, keen attention to detail, and a proactive attitude to ensure tasks are completed efficiently.

DOSbnb – Vacation Rental Support

Our comprehensive Short-Term Rental (STR) Management service empowers property owners and managers to effortlessly expand their Airbnb Management business, hassle-free

Not Just Support—Smarter BPO Solutions to Scale

Digitech Outsourcing Solution (DOS) believes great customer service can change everything.

That is why we focus on quality, not just quantity.

The first thing we have in place is a strict hiring process. We only hire candidates with strong communication skills and a positive attitude. Then, we train each until they meet industry standards and are ready to perform. 

Our team knows how to use and implement the latest technologies, techniques, and advancements when interacting with customers.

For example, we use data analytics tools, sentiment analysis software, and hyper-personalization through AI to provide everyone with the best experience. 

We create Systematic Reports for clarity. We track performance, gather insights, write comments, and more. You always know what happens and what your customers say.

We make a positive impact on our clients’ businesses. We believe in investing in technology. We constantly train our teams to stay current with the latest trends and technologies. 

We have experience working in a wide range of industries, specializing in:

  • Short-term rental industry
  • E-commerce, drop-shipping, and white-label products
  • Education
  • Healthcare
  • SAAS businesses
  • Hospitality
  • Real estate and construction

And the list goes on.

One thing worth mentioning is that we have been in the customer service call center space for over 14 years. This means you don’t have to worry about anything while working with us. 

Trust us—we have the expertise to improve your business processes. 

Do you want to outsource some of your business operations? Contact us now! Maybe we could help you out. 

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Instant Solutions

24/7 Support Services

Proficient Team

Easy Onboarding

A Decade of Trust, Growth, and Global Impact As a PBO Service Provider

Digitech Outsourcing Solution (DOS) has some numbers to show its dedication to its work.

With 14+ years of presence, we have helped a total of 200+ clients. Most were (and are) from the USA and the UK, but also from the UAE, Canada, Australia, and other countries.

We currently provide the most BPO services in USA, managing 90+ ongoing projects

Our PBO service company has a strong team of 200+ agents under the roof. All of them have some so far after going through strict screening and up-to-date training. 

These stats aren’t just numbers—they prove the trust businesses place in us every day.

80+
ongoing Projects
200+

Agents

10+

Years Experience

99%

Success Ratio

BPO Company

All BPO Services in One Place

DOS is undoubtedly the most reliable BPO company offering modern-day outsourcing solutions, economical pricing plans, and a proficient workforce. We are what you need to excel in your market. Moreover, you receive all our services round the clock as we only believe in satisfying customers with our premium quality. You can share your business requirements with our specialists. They analyze it comprehensively and create a personalized plan that benefits your company at maximum potential.

We treat your business like ours and help increase sales and retention rates by being the face of your organization. Explore our Live Chat, Virtual Assistant, Email, and Phone Support services and get what you need to manage your office-back processes seamlessly. Moreover, you can use each service to make the most out of your business. Our highly-trained agents are proficient in various niches and cater to your industry exceptionally. DOS is a player in all industries and empowers SMEs to benefit not only the local but the international market with versatile customer support services.

To have profitable business growth, you must have an excellent digital presence in today’s era. You will find many BPO outsourcing companies, but DOS stands distinguishingly, offering remarkable 24/7 customer support services at minimum cost in the market. Our reputation lies in our all-inclusive features that help businesses of all sizes gain a competitive edge in today’s saturated market.

We are serving hundreds of customers around the globe, including the UK, USA, Australia, Canada, and UAE. You can customize your outsourcing services per your business needs without breaking your bank. This is the need of the global market to assist as per the customer’s taste. But, tailored customer experience is what sets you apart from other companies. So call us today to benefit from our excellent BPO Company at economical costs.

Brains Behind Our Success

Let's take a look at the people contributing to making our business outsourcing solutions prominent and cutting-edge. Everyone is included in making DOS a well-known name in this competitive market.

We bring the recognition your company requires. From call center businesses to other ventures, we personalize all the services and help you grow hassle-free. Turn your dreams into reality with DOS.

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Industries We Serve

We are revolutionizing the following industries with our innovative BPO services:

What Our Clients Say

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