Answering service for moving companies

Movers who answer first get the job.

People planning a move call three or four companies and book the one that picks up and sounds organised. Our agents answer every quote call in your name, capture the move details and book the survey.

From $1.99 per call · No setup fee · Scale up for peak season

Two movers loading a wrapped sofa into a moving truck
Every callQuote requests answered, not sent to voicemail
Your scriptYour questions, your prices, your booking rules
Peak seasonMore agents for May to September, fewer in winter
~1 weekFrom first call with us to agents live on your line
What our agents handle

The quote call, done properly every time

Your crews stay on the truck. We take the calls that fill next month’s calendar.

Quote intake

Move date, from and to addresses, home size, stairs, elevators, special items like pianos or safes.

Survey booking

In-home or video surveys booked straight into your calendar.

Warm-lead follow-up

Callbacks to people who asked for a quote and went quiet. We do not cold call.

Booking changes

Date changes, extra items and cancellations logged and passed to your office.

Move-day questions

Arrival windows, what to pack, parking and access, answered from your FAQ.

Claims first contact

Damage reports taken down calmly with photos requested, then handed to you.

Missed-call calculator

What are missed quote calls costing you?

A single booked move often pays for months of call answering.

Revenue at risk each month
$11,691
Stop missing calls
AI + people

Want AI on the first line? We do that too.

AI can answer first and handle the routine questions, with our agents right behind it for everything else. Or keep it people only. Your choice, and a person is always one step away.

How AI and our agents work together →
  • Callers and chatters can ask for a person at any point
  • The AI hands over in the same call or chat thread, with everything it collected
  • It answers only from your approved knowledge base, never guesses prices or policies
  • AI replies are clearly marked, and every conversation is recorded and logged
Simple pricing

One booked job pays for months of answering

After-hours and overflow$1.99 / call
Dedicated agent$8 / hour

Service guarantee: the wrong agent gets replaced. Still not happy? At least two weeks back.

What you get
  • Agents trained on your business before go-live
  • Your greeting, your script, your rules
  • A summary after every contact
  • A client success manager you can reach directly
  • Regular reviews of your reports
See full pricing
★★★★★
Digitech Outsourcing Solution has been Phenomenal team as they asst with daily record upkeep which allow our dispatch Team to focus on our drivers.
Alex SolisUnited States · Review on Trustpilot
★★★★★
I am impressed with the customer support team at this company. They are knowledgeable and always go above and beyond to help with any issues or questions. The team is very flexible and always willing to find a solution that works.
JasonPoland · Review on Trustpilot
Digitech Outsourcing Solution is very thorough, conscientious, and delivers on its promises. I highly recommend its services.
Patrick EganBroker, Royal LePage Locations North

Movers ask us

Can agents give a price over the phone?

If you have fixed rates, yes. Otherwise agents collect the details and book a survey so your estimator can price it.

We get much busier in summer. Can you scale?

Yes. We add agents for your peak months and scale back afterwards. Pay-per-call pricing also flexes with volume.

Do you make outbound calls?

We follow up on warm leads who contacted you first. We do not cold call.

What software can you work in?

Your CRM or moving software, with a login you give us. Tell us what you use on the trial call.

Try us on your quote calls, free

We set up your quote script and answer overflow and after-hours calls on a free trial. You see every lead we capture before you decide.

Prefer to talk? Call +1 (888) 449-8450

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