Knowledge Process Outsourcing: Definition, Perks and Practices

BPO companies for real estate have gained immense momentum in the last few years. Real estate firms can now outsource various non-core business tasks.

Professional phone answering service are integral to all businesses, especially restaurants. It does not matter whether you own a fancy restaurant or a small diner; everyone needs to have the best phone support system for ordering and to make reservations. However, outsourcing this service not only saves your cost and time but also creates a delicious customer […]

Real estate agents get time to breathe as they are always stuck in client overflow. Streamline your operations with back office assistance.

Most of your support services will give you more time to focus on patient care. See how chatbots reshape the healthcare industry.

Building a strong career in the healthcare industry requires more than a degree and practical training. Not only clinical skills, but employers are looking for more than that. People do not give much attention to soft skills and think they do not matter much. However, medical phone answering service agents have to talk to hundreds of patients […]

Live chat is not an option but a need for every eCommerce brand today. Those without excellent live chat support services find themselves at the bottom of the competition. Suppose a customer is exploring your website to find the best pair of jeans. However, they have some questions regarding its available sizes or the restocking. One does […]

B2B companies and their services are entirely different from B2C ones. You need to have completely different sales and marketing strategies to please those running their own business. Every business is looking to expand its consumer base using multiple customer support channels, learning different behaviors, and developing unique personas for different brands.  In terms of customer services, […]

Confidentiality and privacy protection are among two of the most crucial factors a medical center has to look after. Those who work in the medical industry, in any capacity, understand it better than everyone else. HIPAA-compliant medical billing service is not a new thing and has proven to be quite effective for the advanced healthcare system. Taking […]

Healthcare institutions are currently on a spree looking for medical receptionists. A medical receptionist is more like a coordinator between a patient and a medical staff. There is no room for error in this profession. Currently, medical call centers are looking for agents who can address tasks within the scope of their responsibilities, such as: Schedule appointment […]