7 Soft Skills Medical Phone Answering Service Agents Must Have

7 Soft Skills Medical Phone Answering Service Agents Must Have

phone answering service
7 Soft Skills Medical Phone Answering Service Agents Must Have

Building a strong career in the healthcare industry requires more than a degree and practical training. Not only clinical skills, but employers are looking for more than that. People do not give much attention to soft skills and think they do not matter much. However, medical phone answering service agents have to talk to hundreds of patients […]

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Phone Support
How Businesses Can Motivate Distracted Phone Support Agents

No one can sit in a cubicle for eight straight hours, focusing on a single task. Distraction is a common thing in the offices. However, sometimes, it leads to procrastination, directly affecting your operations. The phone support team has to stay on their feet as customer communication is not something you can take lightly.  When you are […]

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