FAQs

FAQs

How Can We Help You

It is okay to feel confused about business process outsourcing. However, do not let your queries and concerns hold you back. Here are the frequently asked questions about outsourcing services. We hope to address all your queries and concerns so you can start without wasting any more time: 

It is okay to feel confused about business process outsourcing. However, do not let your queries and concerns hold you back. Here are the frequent questions asked about outsourcing services. We hope to address all your queries and concerns so you can start without wasting any more time.

Commonly Asked Questions About Our Outsourcing

Here are some of the frequently asked questions from our customers. We have given our best to put all the relevant queries with detailed answers.

No, you do not need to sign up anywhere to get our services. However, we will sign a formal contract with you before the start of everything.

We provide our services 24/7 to all our valuable customers.

Most of our clients are from USA and UK, so we provide services primarily in English. However, we also offer other languages, like Dutch, French, Spanish, and German. We bring multilingual support to cater all types of businesses.

You do not need to sign up anywhere to get our services. However, we will sign a formal contract with you before the start of everything.

Yes, you can choose to increase the number of agents working on your project any time you want. However, it will take a maximum of 24 hours to add them to your team.

We accept payment via PayPal, 2Checkout, and direct bank transfers.

Yes, we offer discounted prices and bonuses to our long-term clients.

Outsourcing your call support services from us will benefit you with the following points:
  • Significant cost saving
  • Enhanced profits
  • Avail skilled & experienced resources
  • Reduce administrative hassles

It is very easy to work with us. All you need to do is to follow the below-given steps:
  • Talk to one of our representatives or complete the sign-up form.
  • We will draft a customized service contract based on your requirements and send it to you.
  • Once you sign the contract and release the first payment, we will train our staff on your business needs.
  • Upon completion of training, our team will hit the floor to take calls or answer your customer's emails and chat messages.

We have stringent data security measures to ensure your information's complete confidentiality. In addition, our staff is bound by non-disclosure agreements, which would invite legal prosecution.

We understand your concerns about outsourcing your job. However, we would request you to talk to our representatives to understand our work model completely. We are confident that it would take us just one call to put all your concerns related to rest.

You do not need to train our team. You will be doing the training with one person, and our in-house team will handle the rest.

You will have complete control over your team, and if you are not satisfied with the performance of any of your agents, you can replace them easily.