Holidays Season Support Services
The holiday season is when we all have the moment to honor these fantastic events with our friends and family and our distant playmates and the time to revive childhood memories. It is the peak time for businesses to plan some incredible services and products to make the holiday season unforgettable for their customers. The holiday season is an excellent opportunity for travel and tourism businesses to generate more revenue. We provide 24/7 customer support to your valued guests & make sure that your support team answers every query in real-time.
What does the holiday season mean?
“The holiday season” is the North American term that refers to “The period starts from Thanksgiving until the New Year.
When Does the Holiday Season Start?
It starts in late November and ends in early January. It includes Advent, Christmas Day (Eve), Boxing Day, New Year’s Day (Eve), Twelfth Night, Thanksgiving (US), Hanukkah, Yule, Epiphany, Kwanzaa (US), Winter solstice, others
Why is the Holiday Season Important for Businesses?
Businesses Need to be More Cautious.
If today’s brands need to get by in the business with an excellent position. In that case, they need to do one thing to get ready for the holiday season, and it should be to ensure that their client has as easy and effortless an experience as possible. During the high-stakes holiday season, brands can’t stand to leave even one client.
NRF (National Retail Federation) stated that despite the pandemic, the sales during the November-December holiday season have unexpectedly grown 8.3% over the same period in 2019 to $789.4 billion, despite the economic challenges of the coronavirus pandemic. Many businesses battle to keep up with their high level of support during spikes in the holiday season.
They might have to hire seasonal customer representatives who have a short preparation period and can’t deal with the workload. During the 2020 holiday season specifically, limited staff, significant delays, frequent shipping issues, frequent inquiries posed major scalability challenges for brands.
Boom in E-Commerce Business
Now, this is when summer will end, and the holiday season is going to start. Up to 73% of online retailers have prepared already. This is the time to excel in your online business and increase your sales and expand your services. It is an excellent time to use a win-win strategy. As a result, a lot of brands are giving offers and discounts. More people are inclined toward online shopping since the pandemic has started and the customer’s behavior has completely changed. Last year was difficult, though, but now vaccine is circulated, people are excited about buying gifts and spending time with their loved ones. You must have to set your sales targets and strive to meet them. In that case, bring some unique customer experience. Online competition has increased. If you are well prepared and excited to generate more business, you need to gain your customers’ trust by giving them quality customer service and shipping cut-off.
Gifting Service- The Good Days Ahead
People are more excited to give gifts to their family, friends, and playmates during the holiday season. They buy customized, delicious cakes as a gift. It is a rise in the bakery industry. They can generate more revenue by increasing their sales. People also buy toys, jewelry, garments, and gift cards. It is a big opportunity for all gifting service providers to excel in their business. For this reason, you must have to focus on your customer support. Outsource your workload to experience one of the customer service providers who have greater experience and an expert team.
Excel in Packaging Business in Holiday Season
The booming e-commerce market keeps on driving interest in the paper and packaging industry. Notably, online shopping has come up as quite possibly the most popular online activity around the world. Further, occasions like cyber Monday enhanced online shopping and improved interest in corrugated shipping boxes and other packaging materials. Hence, packaging has increased utmost importance as it keeps the integrity and durability of a product to tolerate the complex product delivery process.
Per the National Retail Federation, the Thanksgiving weekend this year drew a record 189.6 million U.S buyers, up 14% year over year. Moreover, in the five-day time frame, customers spent an average of $361.90, 16% higher than the year before. Yet, so quiet, 142.2 million shopped on retailers’ websites, 124 million individuals shopped in stores, and 75.7 million did both.
With the developing interest in decent packaging, the business is continually struggling to meet this by accepting new technology and inventive items. It is profiting from the developing worldwide interest for eco-friendly biodegradable packaging materials triggered by ecological concerns. These days, the packaging isn’t just containing and securing the item, but includes sustainable solutions to consume awareness of environmental issues. Industry players will profit from focusing on maintaining the quality of the package, conforming to industry standards, and the ability to minimize carbon footprint.
People buy precious gifts for their loved ones on these special occasions and want to get into decent and luxurious boxes. Providing excellent product packaging is the first concern of any business to gain their customer satisfaction. So this is the best time to boom in your packaging business.
Hotel Booking on Christmas and New Year Eve
The holiday season is one of the most beloved season for hoteliers. It is an ideal period for a hotel to increase its sales, since people are usually in an enhanced buying mood- and future trips are always on the top of the list. Many hotels set up a special holiday season customer experience strategy to increase revenue from restaurants and spa sales and selling Christmas items, wines and souvenirs. I want to share some of the best tips regarding it.
Travel & Tourism Services in Holiday Season
Short-Term Rentals Management- A Time for you Waited
The short-term rental market isn’t looking for profit right now. Still, it’s not a time for short-term rental owners to rest on their laurels. According to new data, Short-term rental management platform guesty is giving us positive sign for profit in this business in holiday season. Guesty is seeing 40% uptick in Christmas bookings in Airbnb, VRBO, Booking.com, and more. 38% more Thanksgiving booking than this time last year, too, and even New Year’s Eve has seen a massive response, with 23% increase over the year. According to the Google data, the most searched query is “When can I travel?”
That is even more than optimism. Recent updates show that people are more concerned about living in short-term rental houses and hotels because of COVID. They avoid crowded areas. That is the right time to excel in your business and make it more profitable. Offer customized and low price plans and give them a homely environment. Give them a feel of special guests and provide 24/7 customer support, listen to their complaints, and solve them in less time. Make your phone answering service more efficient.
Cab Service- A Sale you Love
It is an excellent opportunity for cab service providers to get a lead in their business. The holiday season is just about to start, and people are planning to go back to their homes and favorite tourist spots to enjoy the holiday season with their families and friends. Get ready to get more revenue through this opportunity and make more profit. As we all know, the vaccination is in progress, and people are now excited to travel and enjoy.
Provide an excellent and luxury experience to customers and care about their concerns. Advertise your cab services to all social media platforms and offer some exciting discounts on fares. Listen to their queries and answer in real-time by providing quality phone answering service. For this reason, get help from experienced and expert call center services.