Careers

Careers

If you think you have what it takes to be a valuable asset to the DOS team, explore our job opportunities and apply in your respective field.

Fulfill Your Career Dreams Here:

We deliver the best business process outsourcing services to global brands, resulting in improved high-end user experiences. So whether you are starting your career or looking for better opportunities, explore how you can work with us.

We have a lot of job opportunities in different fields. So if you believe you are capable, join us today.

Why Join Us?

  • Best way to find a perfectly-matched work.
  • We provide training to all newcomers to develop their skill sets.
  • You will join a team that is always ready to help you.
  • We provide generous and on-time pay
  • We have a supportive, cheerful, caring, and friendly environment.

If you are looking to make a difference in the BPO industry, hand joins with DOS. We always bring new and better opportunities to let you showcase your talent and make your name in this saturated market. Help us make a real difference on a global scale.

Apply Now

Responsibilities

  • Manage a high volume of phone calls & generate sales leads.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships with customers through open communication.
  • Provide accurate, valid, and complete information with right methods/tools.
  • Handle customer complaints & provide appropriate solutions within the time limits.
  • Investigate customer problems and/or complaints to a successful resolution.
  • Keep records of customer interactions, process their accounts, and file documents.
  • Follow communication procedures, guidelines, and policies.
  • Process orders, forms, applications, and requests.
  • Track and analyze sales statistics based on key quantitative metrics.
  • Follow prepared sales scripts to provide accurate information.

Requirements

  • 2-3 years of experience in the respective field.
  • Strong phone contact handling skills and active listening.
  • Fluency in English, bilingual is preferred.
  • Familiarity with CRM systems and practices.
  • Customer orientation and ability to adapt/respond to different individuals.
  • Excellent communication, interpersonal, intrapersonal, and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • High school diploma, general education degree, or equivalent.
  • Past achievement in new and expanded client business generation.
  • Demonstrated ability to actively manage multiple tasks.
  • Must be goal-oriented, persuasive, self-motivated.
  • Must be able to work well under pressure and be efficient in meeting deadlines.

Benefits

In return for your efforts, you will receive:

  • In addition to the basic salary, we offer health insurance, annual paid leaves, bonuses, and uncapped commissions
  • Qualified candidates will be offered bonuses
  • Real opportunities to earn high-end commissions
  • Free training to all newcomers to develop skill sets
  • Generous and on-time pay
  • Most importantly, we have a supportive, cheerful, caring, and friendly environment.
  • Annual dinner
  • Annual and performance-based salary increment
  • Promotion opportunities based on your KPIs
  • Annual tours
  • Apply if you have worked in a similar role in a software house or call center.